Pixtv Terms of Service

Welcome to Pixtv.

Pixtv is operated by Lucky Days Co. LTD (“we,” “us,” or “our”) and provides creators with artificial intelligence assisted visual content creation services. These Terms of Service (the “Terms”) govern your rights and obligations when using Pixtv and apply to the websites, applications, and related services that display or link to these Terms (collectively, the “Services”).

The Services may include image and video generation, material editing, canvas and node based workflows, project management, team collaboration, content publishing, and related features. The actual availability of any feature depends on your region, selected plan, and the functions made available in the product. A description of a feature in these Terms does not mean that the feature has been launched or is included in every plan.

Please read carefully the provisions concerning paid services and renewals, content licenses, AI generated outputs, limitations of liability, and dispute resolution. These provisions may affect your payment obligations and legal rights.

1. Acceptance of These Terms

1.1 Formation of the Agreement

You should read these Terms when you register, purchase, or begin using the Services. By clicking to agree, or by using the Services after having a reasonable opportunity to review these Terms, you accept these Terms. If you do not agree, you must not continue using any Services that require acceptance of these Terms.

If you use the Services on behalf of a company, studio, or other organization, you represent that you have authority to bind that organization and manage the relevant projects. In that case, “you” also refers to that organization.

1.2 Related Rules

The Pixtv Privacy Policy explains how personal information and user content are processed. Purchase pages, model descriptions, and feature rules that are clearly presented to and accepted by you may supplement these Terms. If a separately signed enterprise services agreement governs a matter, that agreement will apply to that matter.

Supplemental rules may not retroactively impose obligations through terms that were not reasonably presented to you, and may not exclude consumer rights provided by applicable law. Where separate consent is legally required for processing personal information, accepting these Terms does not automatically provide that consent.

2. Updates to Terms and Changes to Services

2.1 Updates to These Terms

We may update these Terms due to product changes, legal requirements, or operational needs, and will indicate the new effective date. For material changes affecting fees, content licenses, or other important rights, we will notify you in advance by in product notice, email, or another reasonable method. Where the law requires renewed consent, we will obtain it separately.

Updates generally apply to use after the effective date and do not retroactively change completed transactions. If you do not accept an update, you may stop using the Services, cancel future renewals, and contact us regarding paid Services that have not yet been performed.

2.2 Feature and Model Changes

Model availability, output specifications, generation speed, concurrency, and storage quotas may change. For changes that materially affect purchased Services, we will explain the impact and the available handling method. If we can no longer provide a primary paid feature, we will offer a reasonable alternative or provide a refund for the unperformed portion. If legal, security, or supplier emergencies require immediate changes, we will explain the situation as soon as reasonably practicable.

3. Accounts and Registration

3.1 Eligibility

You must meet the conditions for using the Services under the laws applicable where you are located and have the civil capacity appropriate for registering, using, and purchasing the Services.

If you have not reached the age of legal majority in your jurisdiction(For example, users in the United States must be aged 13 or over, and users in the European Economic Area must be aged 16 or over), your parent or legal guardian should read and understand these Terms with you. You may use the Services only with their consent and under their guidance and supervision. For purchases, submission of personal information, or use of another person’s likeness, voice, or similar materials, you must also obtain any consent or authorization required by applicable law.

Parental or guardian consent does not replace any minimum age requirements or feature specific restrictions imposed by applicable law. If the law does not permit you to use the relevant Services, you must not register for or use those Services.

If you use the Services on behalf of an organization, you must be authorized by that organization. When an organization creates accounts or assigns permissions for its members, it should reasonably verify that those members meet the eligibility conditions above.

3.2 Registration Information and Account Security

You must provide accurate and reachable registration information, keep important information up to date, and protect your password, verification codes, and other access credentials. You may not impersonate others, register accounts in bad faith or in bulk, sell accounts, or share credentials to circumvent seat limits.

If you discover abnormal login activity, credential leakage, or unauthorized charges, please contact [email protected] promptly. We may verify your identity, restrict access, or take other measures based on the relevant risk. Responsibility for account activity will be determined based on the parties’ respective fault and applicable law, and will not automatically rest entirely with you merely because the activity occurred under your account.

3.3 Team and Collaboration Permissions

If you use team or shared project features, please confirm the scope of permissions before inviting members, sharing canvases, or transferring projects. Depending on the product features, administrators may manage members, view team content, allocate quotas, or remove members. Organizations should explain these permissions to members and handle project ownership and internal authorization matters themselves.

After leaving a team or being removed from one, you may lose access to team projects. Personal subscriptions, team quotas, and project materials do not automatically transfer with a member.

3.4 Account Deletion and Data Export

You may request account deletion through the product interface or by contacting customer support. Before deletion, please cancel renewals, export materials you need to retain, and handle pending orders and team handovers. Deletion does not eliminate legally established refund claims and does not release you from responsibilities incurred before deletion.

After account deletion, personal information processing and necessary record retention will be handled under the Pixtv Privacy Policy and applicable law. If certain records cannot be deleted immediately due to a security investigation or legal obligation, we will restrict their use.

3.5 Protection of Personal Data

We process your personal data in accordance with the Pixtv Privacy Policy. We adhere to the principles of lawfulness, fairness, necessity and good faith, and collect and use your personal data only to the extent necessary for the provision of our services. You may access, copy, rectify or erase your personal information, or close your account, in accordance with the Privacy Policy. For users subject to the EU General Data Protection Regulation (GDPR) or the UK General Data Protection Regulation (UK GDPR), we fulfil our obligations as a data controller or data processor in accordance with the law; residents of the US state of California enjoy corresponding rights under the CCPA/CPRA. Please refer to the Privacy Policy for details on the specific scope of these rights and how to exercise them.

4. User Conduct and Prohibited Uses

4.1 Content Use Rules

You must ensure that prompts, reference materials, generated outputs, and publishing activities are lawful. You may not use the Services to:

• create or distribute content involving sexual exploitation or sexual abuse of minors, or engage in any other conduct that harms minors;
• create non consensual intimate imagery, sexualized face swap content, or use voice imitation or digital humans for impersonation, fraud, harassment, or defamation;
• disclose another person’s personal information, trade secrets, or other legally protected confidential information;
• infringe copyrights, trademarks, rights of likeness, voice rights, privacy rights, or other lawful rights and interests;
• promote terrorism, incite violence or hatred, or provide substantive assistance for unlawful activities;
• disguise synthetic content as real evidence, real news, or unauthorized commercial endorsement in order to mislead others;
• send spam, manipulate interaction metrics, or engage in other activities that violate applicable law.

Furthermore, whilst using the Service in China, you must not produce, reproduce, publish or disseminate content that opposes the fundamental principles of the Constitution; endangers national security; discloses state secrets; subverts state power; undermines national unity; damages the honour and interests of the state; promotes terrorism and extremism; incites ethnic hatred and discrimination; undermines ethnic unity; violates national religious policies; fabricates or spreads rumours and false information; disrupting social order, disseminating obscene, pornographic, gambling-related or violent content, insulting or defaming others, or infringing upon the lawful rights and interests of minors; nor shall you use generative artificial intelligence to produce unlawful or harmful information, or utilise deepfake technology to carry out illegal activities such as fraud or the dissemination of false information.

4.2 Technical and Resource Use Rules

You may not bypass review, billing, quota, or access controls; steal other users’ projects; attack the Services; upload malicious code; or exploit vulnerabilities to obtain points. Without permission, you may not scrape platform content in bulk, resell access to the Services, or impose an unreasonable load on the system through automated means.

To the extent permitted by law, you may not reverse engineer or extract proprietary platform code, models, or non public interfaces. Conduct expressly permitted by law and API calls authorized by us are not improperly restricted by this paragraph.

4.3 AI Content Labels

You must retain AI generated content labels, provenance information, and rights management information that applicable law or feature rules require to be retained. When publishing to other platforms, you must also comply with disclosure requirements in the place of publication and on the receiving platform, and must not mislead audiences by removing required labels. Ordinary brand watermark settings provided by the product do not permit removal of synthetic content labels that must be retained by law. Certain jurisdictions (such as some US states) impose additional disclosure requirements regarding synthetic content or deepfakes in specific contexts; you should ensure compliance with local laws before publishing content in such regions.

4.4 User Responsibility

You are responsible for all activities occurring under your account, including actions taken by you or by any person accessing the Service via your account or credentials. You must safeguard your account and access credentials, and notify us immediately should you discover any unauthorised use or security risks.

You are responsible for backing up any items, materials and deliverables that you consider important. Unless otherwise expressly provided for by applicable law or these Terms, we accept no liability for any loss of user content or data resulting from your failure to back up such items, accidental deletion, account restrictions or termination of the Service.

You shall ensure that any prompts, materials and published content you submit are lawful, compliant and do not infringe the rights of third parties, and shall verify the suitability of the generated results for their intended purpose; you shall bear the corresponding liability in accordance with the law for any third-party claims arising from your content or usage (see Clause 13 of these Terms for further details).

When using specific models or materials, you shall also comply with the terms and conditions of the relevant third-party model service providers or material providers; you shall bear sole responsibility for any consequences arising from a breach of such terms.

5. Paid Services and Payment

5.1 Purchase Information

Pixtv may offer subscriptions, point packages, or other paid features. The purchase page should state the price, currency, taxes, service term, quota, main restrictions, and whether automatic renewal applies. Please confirm this information before paying.

Specific models, high resolution exports, storage space, or concurrent tasks may be charged separately. Unless expressly included on the purchase page, purchasing a membership does not mean you may use every model without limit or permanently retain all files.

5.2 Points and Task Settlement

Points are a unit for measuring Services within the platform. They are not currency, deposits, or investment products. Unless otherwise expressly stated, points may not be traded, transferred, or exchanged for cash between users. The validity period, deduction order, and scope of use of paid and gifted points should be explained when they are obtained. A validity period that was not disclosed will not apply retroactively.

Task consumption may be affected by model, duration, resolution, quantity, and node steps. We will display consumption rules or estimates before submission. If actual charges may exceed the confirmed scope, we will obtain your confirmation separately.

If a task fails to deliver an accessible result due to a platform or model service fault, we will verify the issue and return the points corresponding to the undelivered portion or release the pre authorization. Independently delivered results in a multi step task may be settled according to rules explained in advance. System retries must not cause duplicate charges for the same undelivered task.

If a result has been properly delivered, style, detail, or creative outcome not matching personal expectations generally will not by itself constitute a basis for automatic return of points. However, you may request review where the result clearly fails to meet promised specifications, is corrupted, or involves another service defect. Tasks cancelled by the user or rejected for content violations will be settled according to rules shown before submission, and undisclosed fees may not be charged on that basis.

5.3 Renewals and Cancellation

We or the payment service provider will charge recurring fees only if you expressly select and agree to automatic renewal. We will notify you in advance of renewal price changes or material changes to important benefits, and will obtain renewed consent where required by law.

You can cancel renewal through the subscription management channel provided by the purchase channel. If that channel is unavailable, you may contact [email protected] for assistance. Cancellation generally takes effect after the current paid period ends, and you may continue using purchased benefits during that period. Logging out, stopping use, or uninstalling an application does not cancel renewal.

5.4 Refunds and Billing Disputes

The purchase page may provide an additional refund policy, but it may not reduce your statutory refund, withdrawal, or service remedy rights. Services that have been properly performed and points that have already been consumed are generally non refundable, unless applicable law, a page commitment, or a service defect requires otherwise.

For duplicate charges, unauthorized charges, paid benefits not received, or paid Services that we cannot perform, you may submit the order number, task number, and a description of the issue. After verification, we will provide benefits, return points, refund the relevant amount, or take another appropriate measure. You do not need to provide a full bank card number or payment password.

For purchases made through a third party store, refunds may need to be processed by the original purchase channel, and we will provide necessary assistance. Approved refunds will generally be returned to the original payment method. The exact arrival time depends on the payment institution’s processing cycle.

6. Content and Licenses

6.1 Scope of User Content

“Input Content” includes prompts, scripts, reference images, videos, audio, character materials, and project files that you submit. “Output Content” means results generated or transformed by the Services based on your operations. Together, they are “User Content.” The platform’s own software, interfaces, models, templates, and preset materials do not become your User Content as a result.

6.2 Content Rights and Commercial Use

You retain the rights you already hold in your Input Content. As between you and Pixtv, to the extent permitted by law and without affecting pre existing third party rights, we do not claim ownership of your Output Content merely by providing generation services. If we legally obtain transferable rights in Output Content, we transfer those rights to you.

You may save, edit, publish, or use Outputs for lawful commercial purposes, including advertising, brand promotion, and client delivery, after you have obtained the necessary rights and complied with any material or model license conditions disclosed in advance. Purchasing the Services does not grant licenses to other people’s likenesses, voices, music, fonts, brands, film or television materials, and does not guarantee that generated results are copyrightable or exclusive.

Where specific materials or models are subject to commercial use restrictions, we will explain them in the relevant feature. Exported project files, generation records, or descriptions provided by the platform do not replace copyright registration or proof of third party authorization.

6.3 Limited License Granted to Pixtv

To carry out your creative and management instructions, you permit us, to the extent necessary, to store, copy, reformat, transmit, process, and display User Content, and to allow service providers performing the relevant tasks to process it as necessary. This license is non exclusive, worldwide, and royalty free, and is used only to provide the Services, troubleshoot issues, conduct security review, and comply with legal obligations.

This license does not include the right to sell your content as standalone materials. When content is deleted or the service relationship ends, the license terminates accordingly, except for limited processing required for backup cleanup, legally required record retention, and dispute handling. Retained content may not be used for new promotion or training purposes on that basis.

6.4 Non Public Content and Model Training

Without your separate authorization, we will not use your non public images, videos, audio, text, or generated results to train general models provided to the public, and will not use them for advertising, case studies, or brand promotion.

Model inference processing necessary to complete generation tasks is not authorization for model training. We will restrict entrusted service providers’ processing of relevant content in accordance with the Privacy Policy. If additional training or public display use is involved, the scope and available choices will be explained separately.

6.5 Public Publishing and Sharing

When you actively publish works or create sharing links, you allow us to provide display, playback, and related interaction features according to the visibility scope you select. Public works do not mean that their original project files, prompts, reference materials, or all node parameters are made available. Whether such information is shared should be clearly explained by the specific sharing settings.

Other users may view or share works within the scope permitted by features and licenses, but the fact that a work is viewable or downloadable does not grant them permission to resell it, use it in advertising, or train models with it. Use of works for off platform marketing, commercial cooperation, or purposes beyond normal display requires the necessary additional authorization.

After you withdraw public status, we will stop future public display. Copies that others have lawfully downloaded or shared may not be fully recoverable. Your deletion does not grant others any new use rights.

6.6 Material Licenses and Delivery Review

You should confirm that material licenses cover the actual use, including adaptation, synthesis, dubbing, public communication, and commercial use. Before uploading materials involving clients, actors, or collaborators, you should obtain the necessary permissions. Team members should make their own arrangements regarding division of work and ownership of results.

Before export or delivery, please review images, audio, subtitles, character consistency, brand elements, and license scope, and retain necessary authorization documents. Authorization for one node in a canvas does not mean that other materials in the entire project are also authorized.

6.7 Limitations of AI Results

Generated results may contain distortions, sequencing errors, audio video synchronization issues, or factual errors. Different users may also receive similar results. Fixed prompts, seeds, or parameters do not guarantee that the same content can be reproduced after model updates.

Outputs are intended to assist creation and should not be used as the sole basis for major decisions in areas such as medical care, law, credit, or employment, and must not be presented as reliable records of real events. Before external use, you should conduct human review appropriate to the intended use.

7. Intellectual Property Protection and Complaints

7.1 Platform Rights

Pixtv’s software, interaction design, trademarks, logos, documents, and platform owned materials are owned by us or the relevant rights holders. We license you to use the Services within the scope of these Terms and your purchased plan, and do not transfer underlying platform or model rights to you.

7.2 Rights Complaints

If you believe content on the platform infringes your rights, please submit the following to [email protected]:

1. your name or organization name, contact information, and authorization to submit the complaint on behalf of the rights holder;
2. a description of the protected work or relevant right, together with necessary ownership materials;
3. the link, project number, or other information sufficient to locate the allegedly infringing content;
4. the specific basis for the infringement claim and a statement that you in good faith believe the use is unauthorized;
5. a statement that the information you submit is true and accurate, together with an electronic or written signature.

Please provide only the information necessary for verification. If the matter involves personal privacy or risk of urgent harm, you may explain the circumstances and request priority handling.

7.3 Handling and Appeals

We will assess submitted materials and applicable law, and may restrict distribution, temporarily remove content, or request additional proof when necessary. Where permitted by law and where doing so does not interfere with safety measures, we will inform affected users of the reason for the action and the appeal method.

The complained of user may provide authorization, creation records, or other explanations. Where legally applicable copyright notice and counter notice procedures apply, we will handle the matter under those procedures. We may terminate Services for repeat or serious infringers, and may take lawful measures against malicious false complaints.

8. Third Party Services

Pixtv may integrate third party model, storage, payment, or login services. When you select a model, necessary materials and task parameters may be transmitted to the relevant service provider. Specific processing will follow the Privacy Policy and related feature descriptions.

Models may be unavailable due to supplier policies, regional restrictions, or technical reasons. We will explain applicable restrictions, and the use of third party services does not release us from contractual obligations for Services already sold. Without your confirmation, we will not replace the model selected for a task in a manner that increases fees, expands the scope of data recipients, or changes important authorization terms.

External services that you access and purchase separately are provided by the relevant provider under its own terms, and related transactions should be handled with that provider. Third party terms bind the relevant use only where they are reasonably presented to you in the relevant context and legally apply.

9. Scope of Service Warranties

We will provide the Services with reasonable professional care and deliver paid benefits according to express commitments. Due to AI technology, network conditions, and material conditions, unless otherwise agreed in writing, we do not guarantee that every generation will meet a particular aesthetic expectation, achieve an intended commercial result, or be error free for all scenarios.

Permanent storage, dedicated computing capacity, fixed generation times, or continued availability of a particular model are not service warranties unless expressly promised in the plan. Please back up important projects and delivery files in a timely manner. The foregoing does not release us from responsibility for storage, security, or other service obligations we have expressly committed to provide.

10. Force Majeure and Service Interruptions

Natural disasters, war, or other events that constitute force majeure under law may affect the Services. The affected party should provide notice as soon as reasonably practicable, mitigate losses, and determine responsibility under applicable law.

Ordinary software failures, supplier abnormalities, or cyberattacks do not automatically constitute grounds for exemption, and should be assessed based on cause, preventability, and the parties’ respective fault. We will take reasonable steps to troubleshoot, restore service, and protect data.

If an interruption affects purchased Services, we will provide reasonable handling based on the scope of impact, such as supplemental performance, extension of benefits, return of points, or refund for the unperformed portion. If we permanently discontinue the primary Services, we will provide advance notice where practicable and make reasonable arrangements for data export and unperformed orders.

11. Breach Handling and Termination

For violations of these Terms, we may take measures based on severity, including reminders, task restrictions, suspension of sharing, content removal, or account suspension. For urgent security risks, serious infringement, or legally required handling, we may first restrict access and then explain the reasons to the extent permitted by law.

You may request review through the customer support email and submit an explanation. We will review based on the facts, and will not penalize an account merely because you filed a complaint, requested a refund, or raised a good faith question.

When Services are terminated, lawfully obtained paid benefits that have not yet been performed should be settled according to law and are not automatically forfeited merely because an account is restricted. Transactions suspected of fraud may be held temporarily to the extent necessary pending verification. Where permitted by law and security requirements, we will provide a reasonable opportunity to export content that may lawfully be retained.

Provisions concerning accrued payment obligations, content ownership, dispute handling, and matters that by their nature should continue to apply will survive termination.

12. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable in the following circumstances:

(1) Issues arising from third-party services, content or websites, including third-party modelling, storage, payment or login services that you access, are redirected to, or purchase separately via the Service; the relevant transactions and liabilities shall be borne by the respective third parties in accordance with their terms and conditions.

(2) Losses arising from disputes between you and other users, including project collaboration, content licensing and financial transactions; Unless otherwise provided by law, we are not a party to such disputes and shall not bear any corresponding liability.

(3) Consequences arising from content management measures (such as removal, restriction of dissemination or account suspension) taken by us to comply with applicable laws, these Terms or platform rules; provided that such measures shall not contravene the provisions of Clause 11 of these Terms regarding termination of settlement, appeals and data export.

(4) We shall not be liable for any indirect losses or punitive damages that could not reasonably have been foreseen, including loss of anticipated profits where there is no reasonable causal link to a specific breach. In respect of liability arising from a single event or a series of related events, the total liability shall be limited to the higher of the fees you actually paid for the relevant services during the 12 months prior to the occurrence of the event or US$100.

The above limitations do not apply to fraud, intentional misconduct, gross negligence, personal injury liability that cannot be limited by law, or other liability that cannot be excluded or limited. They also do not limit fees that must legally be refunded for unperformed Services or mandatory consumer rights. Liability for personal information protection is not subject to the cap in this section where applicable law prohibits such limitation.

If your jurisdiction does not allow a particular disclaimer or liability cap, that provision will apply only to the extent permitted by law, and the remaining lawful provisions will remain effective.

13. Third Party Claims and Indemnity

If a third party claim arises because you culpably violate these Terms, use the Services unlawfully, or submit infringing materials, you will be responsible, to the extent permitted by law, for reasonable losses and necessary handling costs that have a direct causal relationship with that conduct.

We will notify you promptly and give you a reasonable opportunity to participate in explanations, defense, and settlement. Without your consent, we will not settle in a manner that requires you to admit liability or assume additional non monetary obligations. You may not admit liability or make commitments in our name without our consent.

Losses caused by our own fault will be borne by us according to law. This section does not require you to indemnify us for losses caused by our independent modification of content, use of content beyond authorization, or violation of these Terms.

14. Dispute Resolution and Governing Law

14.1 Communication

If a dispute arises, you may first contact [email protected] with the relevant facts, order or task information, and your request. We will handle the matter within a reasonable time. Negotiation does not restrict either party from seeking emergency relief, filing a complaint with a competent authority, or making a claim within a statutory limitation period.

14.2 Governing Law and Jurisdiction

Subject to applicable mandatory law, these Terms are governed by the laws of the State of Washington, United States, without regard to its conflict of laws rules. Disputes will be handled by the state or federal courts with jurisdiction in Spokane County, Washington, United States.

If you are a consumer and have mandatory protections in your place of habitual residence or a legal right to bring proceedings in local courts, these Terms do not deprive you of those rights. These Terms do not require mandatory arbitration and do not require you to waive litigation or remedies that the law does not allow to be excluded.

14.3 Miscellaneous

If any provision is invalid or unenforceable, the remaining provisions will remain effective to the extent they can be independently enforced. A party’s failure to exercise a right immediately does not waive that right. If we need to transfer this agreement due to merger, reorganization, or business transfer, we will provide reasonable notice and require the successor to assume our obligations under this agreement, without reducing the rights you already have.

15. Contact Us

If you have questions about these Terms, subscriptions and points, accounts, User Content, copyright complaints, or dispute handling, please contact us:

Company: Lucky Days Co. LTD

Address: 100 N Howard St, Ste R, Spokane, WA 99201, United States

Customer Support and Terms Contact: [email protected]

To protect accounts and related rights, we may require identity, order, or authorization information appropriate to your request. Please do not send passwords, verification codes, or full payment card information by email.